Doctors Without Borders/Médecins Sans Frontières (MSF), New York, NY
- Administered Oaktree Systems’ DB Cultivator donor database and monthly electronic funds transfer program through Chase banking.
- Developed and documented systems for coding, data entry and production of all donor service mailings, expanding departmental manual from 12 to 105 pages.
- Resolved donor inquiries via phone, mail and E-mail.
- Supervised two Donor Services Assistants.